If you are not the user of the address provided by the website,, please contact our email to inquire about shipping and shipping costs.

How To Order Custom Dress?
1. Choose custom size or standard size, then add it to cart
2. Write your custom measurement, color or other requests in the “Order special instructions” category in your cart :

*Color ________

*Bust__________ inch/cm

*Waist __________inch/cm

*Hips (Your butt ) __________inch/cm

*Your Height ( From your head to your feet without shoes )__________(important)

*your high heels height : __________inch/cm

*Occasion Date_________（ Regardless of whether your order is custom made, please include the date of the dance.）

Or if you want to give us your custom measurement, you can send the above customization requirements to evafashiondress@outlook.com.

3.Click the "CHECK OUT" then you will be directed to next page.

4.Pay For It 

Then we will confirm with you again when we receive your order. Please check your email in time.

1.Please zoom in the picture, or save it for a closer look.

2.Leave the correct color number in "Order Special Instructions" in the shopping cart.

3.We have more colors. If you can't find the color you want. Please contact us. Email: evafashiondress@outlook.com

 4.Please note that the fabric color may appear slightly different due to lighting or monitor reasons.

1、Universal Color Card ：

2、Satin：

3、Chiffon：

4、Tulle：

5、Velvet：

6、Silk：

7、Sequin：

For complex dresses such as beaded dresses and ball gowns, please consult us for the specific production time.

We ship worldwide. Please contact us at EvaFashionDress@outlook.com for details.

Shipping Policy
This page shows you how to select a shipping method for your order, estimates shipping costs, and provides other information about EvaFashionDress's shipping process.

*Please note that international orders (outside UK and Europe) may incur taxes. These fees are collected directly by local customs. We won't charge you any extra fees.

**Estimated delivery time = dress tailoring time + shipping time

Dress tailoring time: From the date payment is received until the order is packed.

Standard Shipping: Orders take approximately 5-10 days.
Expedited Shipping: Orders take approximately 5-7 days.

Shipping Time: This time is the actual shipping time and depends on the shipping method you choose.（The time from the package sent out to the customer receiving it）

Standard Shipping: Shipping time 10-15 days
Expedited Shipping: Shipping time is 5-10 days.

Standard Shipping Estimated delivery time = Tailoring time (approx. 5-10 days) + Standard Shipping time (approx. 10-15 days) =Approx. 15-25 days
Expedited Shipping Estimated Delivery Time = Tailoring Time (Approx. 5-7 Days) + Expedited Shipping Time (Approx. 5-10 Days) = Approx. 10-17 Days

 Tailoring time:

Typically:
Standard Shipping: Orders take approximately 5-10 business days.
Expedited Shipping: Orders take approximately 5-7 business days.

Shipping time:

We offer two shipping methods: including expedited shipping and free shipping. We will arrange the best express delivery based on the shipping method and delivery address you choose.

Expedited shipping:Expedited shipping is $65.00. Shipping time this way is 5-10 business days. Typically FEDEX,DHL is used. (Estimated delivery time is 10-15 days)

Standard Shipping:Shipping fee is $35.00. We determine the delivery method at our sole discretion. This method will deliver within 10-15 working days. Usually UPS,USPS. (estimated delivery time is 15-25days)

Shipping method
In order to accurately ship your order to you, you will need to provide us with your specific address details. If you entered a PO Box address, you will need to contact us and provide your full street/road name.

Shipping information - Tracking numbers, shipping methods, etc. can be found in My Orders.

After the package is shipped, the logistics information can only be tracked after the package arrives in your country and the local courier official website extracts relevant information and updates it. Before that,Alternatively, you can contact us and ask about the logistics of your order and we will get back to you within 48 hours.

Track
Below are links to all the couriers we use and you can track your order
DHL: http://www.dhl.com/en.html
UPS: http://www.ups.com/tracking/tracking.html
TNT: http://www.tnt.com/portal/location/en.html
FedEx: http://www.fedex.com/us/track/
USPS: https://www.usps.com
Aramex: https://www.aramex.com/us/en/track/shipments

Cancel order:

If you want to cancel the order, please contact us in time. We will determine whether your order is within 24 hours based on the time of receiving the email:

If it is within 24 hours, we will refund the full amount.

If your order time exceeds 24 hours, according to the website transaction rules, you will receive a refund after deducting a 7% handling fee.

Please be aware! !

Thank you for your purchase, we hope you enjoy your products!

For custom and large-size orders,We are sorry we can't accept returns. Because of the special nature of the order, even if you return them, we can't sell them in the future.

For standard orders,if you are not satisfied with your order, you can return it within 7 days of delivery.

Return process:
1. If there is any problem with the products you received, please contact us within 7 days (from the date of receipt of the goods). Our customer service email is evafashiondress@outlook.com 

2. You need to provide pictures or videos to prove the problem as detailed as possible, such as size problems, color problems. Generally, we will take pictures of the products before shipping to avoid fraud.

3. Please do not send the goods back without our approval. Orders returned to us without approval will be rejected.
If you want to return part or all of your order, you need to contact customer service and obtain the return address by contacting us.
Please note: 
The address on the package you received is not our return address, please do not use the address on the package! ! ! !
Please do not use the address on the package because it is only the address of the transit station or shipping agent and they will not accept any returned goods.

4. We only accept products in original condition without wear, tear or odor. Returned goods must be unused, undamaged . If you are returning an item, please provide a detailed order number + tracking number + logistics or shipping method.

5. Return shipping is at the buyer's expense. Please note: we do not have return labels! ! ! !

6. If you used a promotional code or discount in the original transaction, the refund amount will be reduced by an amount equal to the value of the discount used. A refund will be made after we receive the returned product (shipping and expedited order service fees are non-refundable, and a 10% restocking fee will be charged, deducted based on the specific cost of higher-priced, complex beading, sequins and embroidery styles) 

If you return the product, we will not be responsible for the costs associated with the return. Before the goods arrive at our warehouse, it is your responsibility to ensure that the goods are well packaged and not be damaged in transit!And we are not responsible for customs deductions or additional taxes during the return process, 

We recommend that you obtain proof of postage.We are not responsible for any wrongly returned goods.

7.All returned products must be inspected. When we confirm that the product has the problem you mentioned, a refund will be processed. After we process your refund, it usually takes 10-15 business days to return the funds to your account, depending on your bank or payment service. Your bank or payment service may charge a small transaction fee. Once we receive the returned dress, we will review and process the refund within 2-3 business days.

Please note that the following situations are not eligible for returns:
1.For accessories, we do not accept returns. Please note that accessories are final sales.
2.For custom and large-size orders, I'm sorry we can't accept returns, because of the special nature of the order, even if you return them, we can't sell them in the future.
3.If you only need one dress, please don't order multiple clothes and return the other clothes you don't like. Because all clothes are made after payment, it is difficult to sell them again even if you return them.
4.We don't support customers ordering multiple clothes to try them on, then keep one and return the rest.
5. We do not accept the practice of purchasing the same clothing in different sizes, receiving the clothing for comparison and then returning the rest, please understand.
6. We do not accept return requests for items that are worn, washed or damaged due to improper cleaning.
7. If a customer makes a mistake that the size/color they specified does not fit when purchasing our products , the customer will not be eligible for a refund in this case.